What we do
We let you place your luggage in a certified local shop for a few hours or days.
1€ per hour and 2€ start-up fee. Pick up your luggage anytime and pay only for the hours used.
Drop off your luggage on arrival or departure day to make the most out of your trip
Insurance is included free of charge on each item of luggage
Your luggage is safe with us
✔ Your luggage is insured against damage, loss, and theft.
✔ Only certified local shops approved by LuggageHero
✔ Your luggage is secured with a unique one-time seal
✔ Online customer service is on hand to assist 24/7
What our customers are saying
“Great business idea. Instead of wasting time to find luggage storage far away you can enjoy the trip. The web-app is easy to use.”
Pris Meyer. Switzerland
“When you are on holiday you should not waste your time with looking after your luggage. Its brilliant that this service exist. We booked it online and picked up our luggage when it was time to leave for the airport. And the best thing was we got to eat in a great restaurant to.”
Michael Porter. US
“We love the idea of using local shops for luggage storage. We had 5 hours before going to the airport and we found a perfect spot right in the central of Copenhagen. We would recommend this anytime.”
Anni Holmgren and friends. Norway
Pay only by the hour
1€/hour (2€ start-up fee)
✔ Secure storage
✔ Security seals are provided for each luggage
✔ Free included luggage insurance
Your travel experience is important to us
You can make any reservation risk-free. You only pay for the hours you actually end up storing your baggage, and not for the hours booked.
Only pay if you show up
You don’t pay unless you actually drop off your baggage at a LuggageHero shop. Any unused booking will automatically be canceled without any deduction or transaction made from your credit card.
Submit your credit card information for swift drop off and pick up at the store. By paying online you don’t need to worry about having the right currency on hand.
Your baggage kept safe
Strict safety procedures are set in place to ensure the safety of your baggage. Each piece of baggage is sealed with a unique identification number for complete reassurance and to ensure no unauthorized access to your belongings. You will receive an automatic receipt to your email of the drop-off and pick-up of your baggage. The shop will ask to see valid receipt from phone before returning any baggage.
In collaboration between cover holder First and one of the world's biggest insurance companies Lloyds we are proud of covering each piece of luggage free of charge every time using our luggage service. The insurance is covering up to €670 per item luggage.
On hand to support everyday
Live Chat 24/7
In the press
Recommended by the official tourist information